Guest Accessibility
At LaPlaya Beach & Golf Resort, we are committed to creating an accessible environment that goes well beyond standard ADA compliance.
Our team is trained in inclusive hospitality to ensure every guest enjoys a seamless, safe and comfortable stay. If you have any accessibility requests or questions about our property, please call us at 239.597.3123 or email [email protected]. We are always here to help tailor your visit.
Accessible Facilities & Amenities
The following areas are accessible in compliance with the ADA:
- Resort Entrance & Check-In: Accessible public entrance, registration desk, concierge desk, valet parking and Braille elevators.
- Dining & Lounges: Accessible restaurant (BALEEN with ramp entrance), Tiki Bar and Large Print Menus (staff will read menus or printed information upon request).
- Recreation & Wellness: Ground-level pools with ADA pool/spa lifts, accessible exercise facility, Spa Terre treatment rooms (elevator access) and ramp access to Marina slips.
- Meetings & Events: Accessible meeting space, banquet areas and business center, with assistive listening devices available upon request.
- Public Restrooms & Navigation: Accessible public restrooms and continuous accessible routes from the main entrance to guestrooms, elevators, registration, dining, pools and meeting areas.
In-Room Accessibility Features
Rooms designated as mobility accessible include features for guests with mobility disabilities:
- Doorways & Navigation: Entryways and interior doors providing at least 32 inches of clear width (812mm) with accessible routes throughout the room.
- Bathroom Features: Roll-in shower, tub with grab bars or transfer shower, toilets with grab bars and accessible vanity.
- Controls & Fixtures: Lowered light switches, lowered thermostats and lowered emergency evacuation instructions.
- Safety & Entry: Automatic opening bedroom door from the inside.
Rooms designated as hearing accessible feature visual alarms and notification devices. Portable communications kits with visual alarms and notification devices can also be installed in any guestroom.
Assistive Equipment & Services
To ensure a safe and comfortable stay, we offer a range of specialized equipment and services for guests requiring additional support:
- Service support animals are welcome.
- TTY capabilities, strobe alarms and visual alarms in public hallways.
- Digital alarm clocks available with sound, strobe light or vibrating pad.
- Vibrating fire alarms available upon request.
Limited Accessibility Notice
Currently, the following areas offer limited physical accessibility. Our team is happy to discuss these layout details, explore alternative arrangements, or answer any questions to ensure a comfortable stay.
- Route from the main public entrance to SpaTerre
- Outdoor hot tub area