Resort Reopening

The latest updates and details on our resort reopening.

Thank you for your understanding and support as we navigate post-Hurricane Ian recovery efforts. Since its temporary closure in late September 2022, our team has been working diligently to restore LaPlaya to the modern tropical splendor we all know and love. As such, we have a few service modifications that we would like to share with you. As we continue to progress, these items are subject to change as more areas of the resort become available.



The resort has begun a phased reopening as of late January 2023. During this reopening phase, guests will have limited access to amenities including dining and recreation, the details of which can be found here. As we continue to progress, additional services are continually being added back to our guest experience.


Valet & Parking

If parking a vehicle, you will be directed to guest parking in the garage adjacent to the Bay Tower. Our valet team will take care of your vehicle and guide you to check-in. Our valet team will be available to assist with parking and retrieving your vehicle at all hours. In-house guests can reach out to guest services by dialing “0” from the guest room phone.


We’re delighted to resume services and treatments from SpaTerre for our resort guests and Club Members. Located in a new location on the second and third floors of the Bay Tower, services include massages, body treatments, facials, and nail services available Tuesday – Saturday from 9:00am – 5:00pm.

Advance appointments are required and can be made by calling 239.598.5117 or emailing


Currently BALEEN is closed for dining in. In-room dining is available between the hours of 7am to 10pm.

  • Breakfast menu: 7am to 10am
  • All-day menu (cold items only): 10am to 10pm

All guest rooms have a fully stocked mini bar with snacks and beverages. You can place an order or have your mini bar restocked by dialing “0” from the guest room phone.

Morning Yoga

Start your day out right with a complimentary yoga session available to all guests and Club Members at 8:00am on Tuesdays, Thursdays, and Saturdays. Classes are suitable for all experience levels and will take place on an outdoor terrace located on the 3rd floor of the Bay Tower. Reservations are required and can be made by calling 239.598.5117 or emailing

Golf Club

Tee Times are available after 10:30am daily unless there are member events scheduled. When 3 or more tee times are requested, guests will need a golf contract. Please contact the Golf Pro Shop at call 239.254.5001 for more information or to reserve your tee time.

Housekeeping Services

Our housekeeping team will be servicing the rooms once every 3 days and can be reached via estension “0” in-room between the hours of 9am – 4pm.

Guest Services

Our guest services representatives at the front desk are available to assist guests with any questions or needs. The front desk is currently located on the second floor of the Bay Tower and can be reached by dialing “0” from the guest room phone.

Elements Bar

Elements Bar is offering a limited food and beverage menu with featured select wines and signature cocktails. Service from 5:00pm to 9:00pm daily.

Coffee shop (Elements Bar)

“Grab and Go” breakfast items and freshly brewed coffee will be served from 7:00am to 11:00am daily.

Tiki Grill – Satellite service for Beach and Pool Bar

Refreshing beverages and casual fare are available from our satellite beach bar and grill with daily service from 11:00am to 5:00pm.

Recreation (Beach and Pools)

Beach is currently open for resort guests and club members. For Beach set up reservations, please contact our Front Desk.
We currently have one pool operating at this time which is located closest to our Tiki Grill and Beach access point.


BALEEN Naples – Currently BALEEN is closed for dining in.


Naples is back and thriving, leaving you with endless options for dining, shopping, and outdoor activities during your stay. Just down Gulf Shore Drive from the resort, you can access Vanderbilt Beach from the public access point.

For dining and shopping, Mercato is a lovely choice and is just an 8 minute drive. For groceries and basic needs, there are two Publix Super Markets and a Whole Foods within a 6-8 minute drive as well. Or, head to the illustrious Fifth Avenue for an unbeatable ambiance, endless boutiques, and the city’s best restaurants.