LaPlaya Beach & Golf Resort is committed to ensuring that we meet and exceed all of the requirements for the Americans with Disabilities Act.

Our staff is trained to accommodate guests with special needs, so that all of our guests, including those with disabilities are able to have an enjoyable and safe stay. Please contact the hotel if you have any special accommodation needs.

The following areas are accessible in compliance with the ADA:

  • Ramp entrance to BALEEN restaurant
  • Ramp to Marina slips
  • Pools and Tiki Bar are ground level as well as accessible via an ADA lift
  • Entrance to pools is on ground floor
  • ADA compliant pool and spa lift at pools
  • Banquet/meeting are on accessible via elevators
  • Spa Terre treatment rooms are accessible via elevators
  • Accessible business center
  • Accessible concierge desk
  • Accessible elevators
  • Accessible exercise facility
  • Accessible meeting space
  • Accessible public entrance
  • Accessible registration desk
  • Accessible restaurant
  • Accessible restrooms
  • Accessible Rooms
  • Accessible swimming pool
  • Assistive listening devices for meetings upon request
  • Automatic opening of bedroom door from the inside
  • Braille elevator
  • Closed captioning on televisions
  • Digital alarm clock available with sound, strobe light or vibrating pad
  • Large Print Menus
  • Lowered emergency evacuation instructions in ADA rooms
  • Route from the hotel’s public entrance to all areas where food and beverages are sold
  • Route from the hotel’s public entrance to the accessible guestrooms
  • Route from the hotel’s public entrance to the elevators area
  • Route from the hotel’s public entrance to the meeting room/ballroom area
  • Route from the hotel’s public entrance to the registration area
  • Route from the hotel’s public entrance to the swimming pool
  • Service support animals welcome
  • Strobe alarms
  • TTY capabilities
  • Valet parking
  • Vibrating fire alarm available
  • Visual alarms for hearing impaired in hallways & public areas

Hotel employees will read menus and other printed/visual information to guests who are blind/low vision.

The following areas may not be fully accessible. Please call hotel for more information:

  • Accessible route from the hotel’s accessible public entrance to the spa
  • Accessible Hot Tub

Information about our accessible guest rooms:

Rooms designated as mobility accessible have features for guests with mobility disabilities, including, but not limited to:

  • Roll-in shower, tub with grab bars, or transfer shower (specific bathing fixture type is indicated for each room)
  • Lowered light switches and thermostats
  • Grab bars in bathroom
  • Toilets with grab bars
  • Accessible vanity
  • Accessible routes to all parts of the room
  • Roll-in showers
  • Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width
  • Bathroom doors at least 32 inches wide
  • Bedroom doors at least 32 inches wide (812mm)

Rooms designated as hearing accessible have features for guests who are deaf or hard of hearing, including visual alarms and notification devices. We also have portable communications kits with visual alarms and notification devices for guests who are deaf or hard of hearing which can be installed in any room.

Call LaPlaya Beach and Golf Resort at 239-597-3123 should you have further questions about accessibility or email us at [email protected].

View all ADA accessible room types, additional images, and details on our Accessible Rooms page.